UPDATE:  Showroom Now Open By Appointment Only, Service Remains Open

 

To our Porsche of The Main Line Family,

From our family here at Porsche of The Main Line to yours, we hope that you and your family are staying safe and healthy. We want our family of customers to know that we are taking additional precautions to maintain the safety of our staff and community while ensuring the quality of our service as it relates to the current situation.

With Governor Wolf's announcement on Friday, June 5th of Delaware and Chester County's yellow phase designation, our showroom is now open by appointment only. You can browse our website at any time with full inventory information. Sales advisers are prepared to answer your questions via phone, email, text, and video. When you have found the right Porsche for you, set an appointment to see the vehicle in person. The car will be sanitized before and after you take delivery. We still encourage you to take advantage of our contact-free delivery process whereby paperwork is prepared in advance of your vehicle's arrival to your home. Prior to delivery, all vehicles are sanitized.  For customers within 35 miles of the store, the car will be driven to you. For customers outside of that radius, we will arrange individually for doorstep delivery. Finally, your sales advisor will review the operation of your new vehicle remotely via phone or video chat ensuring that you are completely comfortable with your new car.

To protect our customers and employees at our store, we've removed close-proximity seating and set up distancing markers at the CDC recommended interval of six feet. All of our essential staff are supplied with nitrile gloves and masks. Cleaning personnel are sanitizing frequent touch points and hard surfaces regularly throughout the workday. A professional service is also utilizing specialized sanitizing machines in all common areas once per week.

All service vehicles are properly disinfected by a member of our service department, and a steering wheel cover is used on all vehicles until it is returned to the customer. Loaner vehicles and online purchases undergo the identical process before pick-up or delivery.  Also, to minimize contact, all service repair orders, invoices, and loaner contracts are completed digitally.

Our service and parts departments remain open and fully capable of handling all of your vehicle's needs. We recommend all customers utilize our at home pick up and delivery service. A team of drivers are at the ready and are utilizing no-contact protocols for all vehicle handovers.

During this extraordinary time we appreciate your continued support while we work to provide a secure service and sales process, and we will continue to update our protocols as recommended by health professionals. By taking these precautions together, we look forward to providing the full Porsche of The Main Line experience that you have come to expect. Please contact us with any questions or concerns.